COVID Safety Information

How can I keep myself and others safe?

Carrying out a lateral flow test prior to visiting the venue and only attending if your test was negative

Wearing a mask unless medically exempt

Following signage and staff instructions where you see one-way systems in place

Keeping your hands clean; utilising our hygiene stations and hand washing facilities in the toilets

Bringing minimal personal belongings to the venue.

Alerting a member of staff if you develop symptoms whilst at the venue while maintaining social distancing and wearing your mask

Will I be able to buy interval refreshments?

Where possible please pre-order your interval drinks and ice creams to minimise contact with others. Transactions will usually be cashless and paperless, and there may be one-way systems in place.

What are the social distancing rules?

As of 19 July, theatre’s will have been able to open at full capacity so you will be sitting next to other people.

Theatres will continue to ask you to maintain a safe social distance where possible when queuing to take your seats and moving around the theatre. You may need to pass someone to take your seat in a row – to mitigate risk we recommend wearing your face covering while moving around the theatre.

What else are we doing?

We will be doing enhanced cleaning and regularly disinfecting. Some routes around the theatres may change in order to minimise your contact with others, so the helpful staff at the theatre will guide you.

Please use the hand sanitiser stations when you enter and exit the theatres.

Following the Covid-19 Pandemic, we, along with many other businesses have made the decision to go cashless for the safety of our staff and patrons. This will be effective from the date of our re-opening on 1st September and no area of the building will accept cash.

We apologise for any inconvenience this may cause.

What happens if I have COVID and can’t use my ticket?

We will ensure that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance – so if someone in your party is confirmed as COVID positive or has symptoms, there is no need to worry.